Who Will Be The Next Great AI Enabled Enterprise Software Company?

Gustavo Sapoznik, Founder & CEO of ASAPP, the leading AI software company transforming how global enterprises interact with their customers, thinks his company is well on its way and we do too.

We are excited to feature ASAPP, our portfolio company, in our Spotlight program at The Montgomery Summit 2021 presented by March Capital on March 3rd & 4th.

Gustavo will be joined by John Doerr, Chairman of Kleiner Perkins and ASAPP investor.  During the program, you will hear the ASAPP story from Gustavo and John will share his perspective on why he was an early investor and strong supporter. This will be followed by live Q&A in front of a virtual audience.

ASAPP, the young startup with an $800 million+ valuation, is reimagining customer service. Customer service is one of the largest divisions within corporations, often employing tens of thousands of people and costing an estimated $600B for businesses every year.  These companies face a carousel of increased customer service call volume, high agent turnover and flat or declining customer satisfaction scores. Despite years of technology investments, the fundamental operating processes haven’t changed.

By automating burdensome tasks and directing contact center agents on the right things to say, along with the most successful actions to take — informed by machine learning models — the ASAPP platform increases agent productivity and satisfaction, and reduces costs.

The coronavirus outbreak has been detrimental to many businesses, and since the onset of the pandemic, customer service centers have experienced immense pressure and significantly more call volume than could possibly have been anticipated. DISHJetBlue and American Airlines were among the companies who turned to ASAPP for support. ASAPP was able to divert 55% of incoming customer service calls to digital channels, resulting in massive cost savings and improved quality of service for its customers during the pandemic. At each turn the company has catered to the needs of its customers and as a result it has seen strong enterprise traction to date, ending 2020 with 100% increase in YoY sales.

Learn more about ASAPP and join a live Q&A with Gustavo and John Doerr by purchasing a full access pass to The Montgomery Summit which will allow you to attend all plenary sessions (keynotes and fireside chats), spotlight company presentations and dynamic sector overviews, and participate in invitation-only roundtable discussions and one-on-one meetings. You can also register for the plenary pass at no cost to view our incredible lineup of keynote speakers.

To register for the 2021 Summit, please click the following link: https://cvent.me/mqWNGX. If you have any questions, please contact info@montgomerysummit.com.

The Unicorns of Tomorrow

$4.4 trillion.

That massive number is Morgan Stanley’s estimate of the incremental economic value that would be created if firms increased investment in diverse founders. Simply put, investing in women-led, game changing companies is smart business. It is also one of the largest areas of untapped potential for the venture capital industry.

This month’s $2.2B IPO for Bumble—currently trading at an $8.5B market cap—made founder Whitney Wolfe Herd the world’s youngest self-made billionaire. While successfully navigating Bumble to IPO, she also ensured that eight of 11 Board seats are held by women. Bumble’s success story is just the latest in a decade that has seen female entrepreneurs flourish, despite the odds stacked against them. Over the last 10 years, women have led 19 companies to IPO, more than 6x the number before 2011. These businesses are pioneers in Enterprise Software, Artificial Intelligence, Retail, Biotechnology, Pharmaceuticals, and more. Although the number of women-led IPOs is still far too low, progress can also be seen earlier in the pipeline: the percentage of startups founded by women has doubled over the last decade from 10% to 20%.

These women-run startups represent the unicorns of tomorrow.

While the pandemic has posed challenges for many working women faced with limited childcare options and other obstacles, women-led businesses have been both resourceful and instrumental in fighting the virus. Startup Everlywell, founded by Julia Cheek, pivoted its focus from offering at home health tests for a host of common ailments to providing COVID tests to healthcare workers and individuals. Ava, founded by Lea Von Bidder, offered its hardware—a wearable pre-pregnancy health tracking device—to researchers for use in COVID-19 studies.

March Capital recognizes the creativity and resilience of female entrepreneurs. The Montgomery Summit presented by March Capital on March 3rd and 4th will feature several startups founded and led by women who are innovating in a diverse array of sectors, from data science to trucking to bioengineered food. A few of their stories are included below:

Peek.com – Peek.com enables travelers to seamlessly book a variety of experiences with vetted vendors. CEO Ruzwana Bashir founded Peek after struggling to plan activities for her own trip to Istanbul. Bashir surmised that there should be a better way to book than calling multiple individual vendors and created Peek to bring the $110B travel activity market online. Peek is backed by NFX, Cathay Innovation, and Montage Ventures and most recently raised a Series B.

Monte Carlo – CEO Barr Moses was struck by how difficult it was to get clean and reliable data for her team to analyze in her role as VP of Customer Operations at Gainsight. After spending countless hours manually checking data, Barr set out to find a better solution and Monte Carlo was born. The company helps customers realize the full potential of their data by ensuring data quality and reducing data downtime. Monte Carlo recently raised a Series B and is backed by Accel, GGV, and Redpoint.

Next – Next is a new kind of marketplace – connecting shippers with truckers and helping both parties save time and drive revenue. Founded by Lidia Yan in 2015, the company has moved more than $50B of cargo to date, saving shippers an average of 10% on freight fees and increasing revenue for carriers by an average of 15%. Next raised a Series C in 2019 led by Brookfield Technology Partners. Other investors include Sequoia, GP Capital, and AimTop Ventures. 

Fork & GoodeNiya Gupta is passionate about transforming the food and agriculture industry. In 2018, she founded Fork & Goode to grow meat using cell culture technology. Fork & Goode is on a mission to produce meat with the flavor and nutritional value consumers desire, without the food safety issues and resource depletion of animal slaughter. The company raised a Seed round from Starlight Ventures and Firstminute Capital in 2019.

To meet more women who are changing the face of their industries, join us for this year’s Female Entrepreneur Program at The Montgomery Summit 2021 presented by March Capital on March 3rd and 4th. Register for the 2021 Summit here: https://cvent.me/mqWNGX. If you have any questions, please contact info@montgomerysummit.com.

Why You're Coming to The Montgomery Summit on March 3rd & 4th, 2021

Register now!

Most years, we begin the Summit at the Getty Villa and conclude it enjoying the Sunset at the Bungalow with a drink and an In-N-Out burger. This year, we are not able to share the Sunny and 72 degrees weather with you—all we can give you is pure stimulation, energy, inspiration, and some great insights from the companies and leaders shaping tomorrow. So get prepared to kick back, log in and pour yourself a Bluestone Lane Coffee (another one of my investments) and enjoy the program.

If you haven’t made up your mind to join us yet, here are the top 5 reasons to attend The Montgomery Summit 2021 presented by March Capital on March 3rd and 4th:

1) Presenting Companies

Presentations delivered by CEOs of 100 carefully-vetted private companies —seed-stage startups, emerging innovators, and market leaders including ASAPP, Unqork, Qumulo, Rubrik, ThoughtSpot, Earnin, Forter, Snyk, Netskope, SparkCognition, Uniphore and more.  If you came to the first few Summits in the mid-2000s, you would have heard “The Facebook.” Recently, one investor told me he made “several hundred million” investing in a company he met at the Summit—you have to love this country. You must purchase a full access pass in order to receive access to this content. 

2) Keynote Speakers

We have a dynamic lineup of keynote speakers including Eric Yuan, Founder and CEO of Zoom, Jennifer Tejada, CEO of PagerDuty, Bill McDermott, CEO and President of ServiceNow, Deepak Chopra, Founder of The Chopra Foundation, Jim Whitehurst, President of IBM, and others.

3) Provocative Discussions with true subject-matter experts including:

The World of Investing Post-COVID” is an undeniably relevant topic that will feature Sheila Gulati, (Managing Director, Tola Capital), Bill Ford, (Chairman & CEO, General Atlantic), Jamie Montgomery, (Co-Founder & Managing Partner, March Capital), and Nagraj Kashyap, (Managing Partner, SoftBank Vision Fund). The panel will be moderated by none other than Michael Milken, (Chairman, Milken Institute).

Accessing Global Capital Markets for Leading Indian Companies” – With an ever growing Indian population, nearly one in five people today is Indian and over 50% of them are under the age of 25. India may be the most important strategic and commercial partnership for the US over the next quarter century and we’ll hear from some of the best and brightest taking India global, hosted by Sumant Mandal (Co-Founder & Managing Partner, March Capital).

“Leading During a Crisis” will feature the best advice that we all need to hear with John Chambers, (Founder & CEO, JC2 Ventures), Pradeep Khosla (Chancellor of the University of California, San Diego), and Stanley McChrystal (Founder & CEO, McChrystal Group) moderated by Dr. Ronald D. Sugar (Chairman Emeritus, Northrop Grumman Corporation).

4)   “The Next Big Thing(s)”

Listen in as experts explore how to secure the cloud economy, how we’ll feed the global population in five years and what the future of food looks like, how 5G will really impact your business, how biology and data science will cure and prevent pandemics to come, and why gaming and ESG investing are already the next big things.

5) The Female Entrepreneur Program

What I consider the highlight of the Summit, for the 7th year in a row, The Female Entrepreneur Program will feature the innovative, resilient, and creative women-run companies which are leading the charge in a diverse array of sectors. Find more information on The Female Entrepreneur Program here.

We have opened 12 hours of plenary sessions to the public–on a complimentary basis–for live streaming on YouTube. To register for additional access to company presentations, 1-1 meetings, and thought-provoking curated discussions, please contact info@montgomerysummit.com

We look forward to seeing you next week on March 3rd and 4th!

Securing the Cloud Economy

Cloud spend is forecast to reach 60% of overall software spend within 5 years, up from half that today.  We’ll look back on 2020 for many reasons, including as the tipping point for the Cloud Economy, as e-commerce grew 44%, remote workers became 1/3 of the workforce, and digital transformation schedules compressed from “several years” into mere months.

Sadly, these technology and behavioral changes also create a much larger surface area for attack.  In addition, enterprises have become incredibly interdependent on their suppliers, customers, and partners – for example, the impact of the Solarwinds hack of 2020 is an order-of-magnitude increase from the Target hack of yesteryear.  No credible analyst believes that threats will diminish in the years ahead.

What can be done?

On March 3rd and 4th, we’ll be exploring how leading startups simplify security in the Cloud Economy, enabling both business resiliency and growth.  A few highlights from presenting companies:

  • DataVery Good Security not only secures sensitive information between a customer and a business, but allows enterprises to exchange customer data without the risk of regulatory exposure
  • AccessStyra decouples authorization policies from an application or piece of infrastructure, drastically lowering the burden on developers who’ve become the critical path to, and the enabler of, growth in many businesses
  • Network Valtix secures the corporate network and blocks malicious traffic, while providing operational transparency, all delivered as a service without any infrastructure to maintain
  • Remote WorkAxis Security provides “zero trust” access for employees and partners, with no network changes or clients required, regardless of the location of a remote user
  • Multi-Cloud Orca allows enterprises to achieve consistent security across clouds and workloads – without requiring an agent and without worrying about whether all assets have been covered

Together, these companies allow enterprises to operate seamlessly in the Cloud Economy, enabling CxOs to focus on their businesses, knowing that their technology stack is secure, compliant, and resilient.

Join us for “Securing the Cloud Economy” at The Montgomery Summit 2021 presented by March Capital on March 3rd and 4th, where we will dive into market opportunities in cybersecurity and hear how these companies (and more) reimagine what it means to be a cloud-enabled business.

To register for the 2021 Summit, please use the following link: https://cvent.me/mqWNGX.  If you have any questions, contact info@montgomerysummit.com.

Reinventing Supply Chains for a Post-COVID World

In September 2020, I joined March Capital where I will be focusing my time in Industrial IoT, Supply Chain, and Ecommerce Enablement. Most of my time is spent researching, reading, and having conversations with entrepreneurs and investors, which I will periodically write about on our new blog.

Our upcoming The Montgomery Summit 2021 presented by March Capital on March 3rd and 4th will host brilliant entrepreneurs who have built innovative technologies to reinvent the supply chain industry, specifically in freight logistics, an area that’s been top of mind globally since the beginning of COVID.

Prior to 2020, global supply chains were already under extreme pressure. The combination of the US-China trade war, fulfillment center labor shortages, and increased pressure on e-commerce retailers to expedite delivery times put supply chains in a fragile state – one broken link in the chain would have been enough to send shockwaves through the entire system.

Then came the beginning of COVID-19 pandemic. Very quickly, factories shut down in China (the manufacturing center of the world) and stay-at-home orders were put in place in many countries. This made procuring goods nearly impossible, and at the same time, e-commerce volume started to surge, resulting in a massive imbalance in supply and demand. Even the most technologically forward companies were affected by supply chain disruptions mainly due to their reliance on inundated, fragmented systems that provide low visibility and little to no predictive analytics capabilities. According a survey cited by MIT Sloan School of Management in 2020, 81% of 1,700 companies surveyed did not have full visibility into their supply chains, and 54% had no visibility at all.

Today, companies are placing a greater importance on resilient, flexible, nimble, and diverse supply chains than ever before. A Gartner survey published in February 2021 estimates that 87% of supply chain professionals plan to invest in resilience within the next two years.

At March Capital, we look for businesses with exceptional founders, large addressable markets, and disruptive technologies, which is why we’re excited about opportunities we’re seeing in supply chain. We’ve developed a framework to focus on the following key areas: visibility software, warehouse automation, and logistics. We believe we’re at an inflection point in supply chain digital transformation and it will only accelerate going forward.

During 2021 Summit’s Reinventing Supply Chains track, you will hear from four companies, each with a differentiated approach to digitizing the freight logistics industry. They will discuss topics centered around embracing the adoption of technology in a post-COVID world.

Flock Freight is the only digital freight provider to guarantee shared truckload shipping, leveraging technology to pool Less-Than-Truckload (LTL) freight into Full-Truckloads (FTL). Sennder is the leading European freight forwarder that digitizes the process of connecting commercial shippers with small trucking companies. NEXT Trucking is an end-to-end logistics solution that combines a digital freight marketplace with company drivers to provide a suite of services for drayage, OTR, and transloading. Cargomatic is a digital marketplace for drayage and short haul trucking, connecting shippers and carriers in a highly fragmented market.

Additionally, our Spotlight program will include Ryan Petersen from Flexport, a freight forwarding platform that helps businesses track inventory in real time in transit. It is powered by a cloud-based, data analytics platform that serves 10K+ clients across 200+ countries, offering a full range of services, including ocean, air, truck and rail freight, drayage & cartage, warehousing, customs brokerage, financing and insurance.

We hope you’re as excited as we are with the entrepreneurs we have lined up for the 18th Annual Montgomery Summit on March 3rd and 4th. To register, please click the following link: https://cvent.me/mqWNGX. If you have any questions, please contact info@montgomerysummit.com.

Reinventing Great Companies - IBM, Cox Enterprises, Honeywell

“Innovate or die.” 

We often think of innovation as critical to the early stages of a company’s life when in fact change is just as important and necessary for those companies which have been around for ages. This maxim is nothing new to those leaders who are reinventing the old while outperforming the upstarts in their fields.

We are privileged to host three of such leaders as keynote speakers at The Montgomery Summit 2021, presented by March Capital on March 3rd & 4th.

Jim Whitehurst, President, IBM, will be interviewed by Tom Giles, Executive Editor: Technology, Bloomberg. Jim joined IBM from Red Hat – an enterprising company which was committed to becoming the world’s top hybrid cloud provider. As CEO of Red Hat, Jim led the company until it was acquired by IBM for $34 billion. Jim’s leadership at IBM, coupled with the combined resources of IBM and Red Hat, positions the “new IBM”  to emerge as the leading open-source hybrid cloud provider and will accelerate IBM’s high-value business model. This should be a very interesting discussion. 

Darius Adamczyk, CEO, Honeywell, will be interviewed by Jon Fortt, Co-Anchor, CNBC “Squawk Alley”. Like Jim, Darius joined Honeywell through the acquisition of his former company, Metrologic, where he was CEO. In just eight years, Darius became the Chief Operating Officer of Honeywell. David Cote, the prior Honeywell CEO, increased the company’s market value more than fourfold during his 14 years at the helm. Now, with the advent of 5G and AI, the operations technology and manufacturing era is finally coming online and Darius is well suited to take the Fortune 100 company into a new era of nimble, global and high-performance innovation. Darius is a great guy and some insights from the discussion – including how Honeywell may be the world’s leading quantum computing company – will surprise you. 

Alex Taylor, CEO, Cox Enterprises will be interviewed by Jillian Ward, Managing Editor, Bloomberg. Cox Enterprises has already gone through a number of significant shifts during Alex’s 21-year career at the company. The multi-generational family business began in the newspaper industry and is now a leader in communications, media and automotive services with nearly $20 billion in annual revenues and more than 50,000 employees worldwide. Taylor has continued to adapt the values-driven company to contemporary market demands and make big bets in the areas that most critically need private sector attention, particularly through Cox Conserves, the company’s national sustainability program investing in sustainable agriculture and more. Cox’s portfolio companies will be leading the changes in how America eats and how we supply our food. This is a far reaching and important conversation. 

Great companies continually reinvent themselves. Join us in conversation with three bold leaders who are driving innovation.  

Register now for a complimentary plenary pass to view these and other keynote speakers or purchase a full access pass for VIP perks such as viewing private company presentations, 1:1 meetings, and roundtable discussions at The Montgomery Summit presented by March Capital on March 3rd & 4th.

The New Payments Era

I’m excited to have joined the March Capital team this past fall ahead of our $450M final close of March Capital III. I spend most of my time helping build out our views around fintech and the emerging areas we want to invest in, current portfolio companies include Earnin, BillDesk, and Forter.

With all that’s going on in the market, it’s a thrilling time to be a fintech investor, and we’re excited to showcase a few themes we’re tracking at The Montgomery Summit presented by March Capital, on March 3rd and 4th, via our FinTech Tracks: The New Payments Area, Reinvention of the Bank and The Next-Generation CFO Stack.

Starting with the New Payments Era [more to come on the other two], we’ll be joined by Hans Morris, Managing Partner at Nyca Partners (who formerly was the President of Visa and CFO of Citi), in examining the rapidly evolving payment infrastructure landscape. Accompanying him are Finix, Fidel, and Finlync, all companies helping rewrite payment infrastructure.

In the past 45 years, payment rails in the US have largely gone unchanged; the ACH network and paper checks respectively still account for 66% and 26% of the $100 trillion in annual payment. When we compare this with disrupted industries such as media (where streaming services and user created content have taken over) or IT infrastructure (where we’ve seen the rapid adoption of cloud compute and storage), we see how 90% of financial services operates on legacy infrastructure.

Over the past 18 months, we’ve seen a massive wave of early stage fintech companies that are making payments faster and more secure. Companies such as Sila are helping fintech companies create better user experiences by offering a complete API solution that offers instant payments, KYC/AML and advance integrations all in one platform. Nivelo makes payments more secure by helping businesses verify that senders have the money they claim to have and that receivers are who they claim to be, while Orum provides a platform for frictionless money movement by leveraging a predictive funds solution.

In addition to getting payments processed quickly and correctly, companies also want to use payments data to make more informed decisions. Fidel leverages granular real-time transaction data from major card networks to help companies understand customer behavior and to build more personalized experiences, while Finlync gives corporate finance and treasury departments complete and direct control of their data.

Today, API first companies are rewriting the rules of payment infrastructure. Plaid kicked off the revolution by unlocking transaction data, and since then, the API economy has continued to transform financial services, enabling virtually any software company to offer financial products and data directly to their end customers.

Alongside the rise of embedded finance, we’ve also seen new payment monetization strategies emerge via innovative payment facilitator models (“PayFacs”). Exciting companies like Finix are helping software companies set up their own payment processing systems in-house in order to monetize on transaction volume.

We hope you can join us for the 18th Annual Montgomery Summit on March 3rd and 4th where we will hear from some of the companies mentioned above, along with many others, share their views on the rapidly changing landscape. To register , please click the following link: https://cvent.me/mqWNGX. If you have any questions, please contact info@montgomerysummit.com.

Recap: Expanding The Envelope

Last week,  March Capital hosted our first virtual series discussion of 2021 on “Expanding the Envelope,” featuring Vasant Prabhu, Vice Chairman & CFO, Visa, Ram Palaniappan, Founder & CEO, Earnin, Jimmy Chen, Founder & CEO, Propel, and moderated by Rich Karlgaard, Editor-at-Large and Global Futurist, Forbes Media.

Having access to a bank account or prepaid card is no longer the frontier of what it means to be financially included in the US. In 2021, approximately 42 million people in America use food stamps. Prior to the COVID-19 pandemic, 80% of people in America lived paycheck to paycheck and 40-50% of Americans could not come up with $400 in an emergency. However, these issues do not only exist in the US, as approximately 2 billion people are still unbanked globally. Visa, Earnin, and Propel are examples of companies that are mitigating the impact of poverty by rethinking the financial system through creative, innovative solutions.

Earnin and Propel are supporting segments of the financial ecosystem that aren’t meeting the needs of consumers. Their solutions are making a positive impact on people’s lives while educating and advancing their financial lives, and the infrastructure that companies like Visa provide can support Earnin and Propel as they scale. Within the last decade, Visa has fundamentally shifted focus from strictly enabling merchant payments to moving money of all types. In doing so, Visa opens the opportunity for companies like Earnin to offer their customers same-day wage access and companies like Propel to create a fresh EBT card, allowing for a more seamless process for lower income individuals to access the food stamp program.

The barriers of “Expanding the Envelope” to financial accessibility include overcoming “the last mile hurdle” with more people having access to the internet, lowering costs of programs/apps to help lower income individuals, promoting digital and financial literacy, and working with traditional fintech infrastructure.

In order to overcome regulatory challenges, the public and private sector must find a way to bridge the gap and work together. Innovation in the private sector can help modernize the delivery of existing government programs to a larger group of individuals who need financial support. Nevertheless, technology has made it possible to solve some of the traditional challenges for “expanding the envelope,” making the future look promising.

For those who missed it, you can watch the replay here. We hope that you can join us at The Montgomery Summit presented by March Capital in just two weeks, on March 3rd and 4th, 2021. To register for the 2021 Summit, please click the following link: https://cvent.me/mqWNGX. If you have any questions, please contact info@montgomerysummit.com.

Automating Revenue Creation

In today’s modern enterprise, speed to revenue matters.  Indeed, speed and the necessary automation are increasingly essential to compete with more sophisticated competitors like Amazon, Netflix, Google and so many others. Revenue is created through a combination of marketing and selling motions. Historically, these motions have been mostly manual, people-intensive and done on cycles.  Today, they need to be ‘always-on, always-optimizing’. That takes an entirely new technology stack to accelerate the automation of marketing and selling. AI is rapidly enabling businesses to connect these different front-end functions, draw insights from holistic customer interactions, and make smarter, revenue-driving decisions.

AI applications are transforming both the B2B and B2C marketing experience.  AI is powering the rise of new marketing channels, including messaging. Nearly 90% of consumers indicate that they would like to be able to communicate with businesses via text, but more than 50% of businesses are not equipped to do so. Companies such as Attentive, Emotive, and Tone help enterprises reach customers in their preferred channel, with personalized AI-enabled text messages.

AI-based reinforcement learning analyzes customer behavior in real-time and empowers personalized ecommerce experiences through marketing creation (offer, copy, message, pricing testing, etc.) automation, and recommendations without time-consuming A/B tests. Companies such as Contentsquare and Persado utilize this technique to provide digital experience analytics that improve customer conversion and satisfaction.

Sales has historically taken a back seat to larger customer service divisions in the adoption of AI. The advent of COVID, however, catalyzed massive growth in AI-enabled digital sales. The digital sales process begins with transcription and analysis tools such as Gong and Chorus. AI Sales Assistants such as Automation Hero and tact.ai empower sales teams with recommendations during both the sales process and post-sale interaction. Revenue intelligence players such as InsightSquared, Clari, and people.ai focus on applying AI to traditional sales challenges – driving pipeline, improving productivity and accurately forecasting revenue. Additionally, these companies’ platforms connect to marketing and customer service divisions to build pipeline and reduce churn.

Customer Service automation in ecommerce and enterprise sales is expected to grow at a 24% CAGR to reach nearly $30B by 2023. AI-enabled bots and the companies that create them, such as Rasa an open-source platform for bot development, have transformed the first steps of customer service through digital self-service options. Once a customer is actively engaged, companies such as ASAPP, Uniphore, and Cresta’s conversational AI and AI-enabled analytics empower service teams with real-time agent coaching and resolution suggestions. Capgemini asserts that adoption of conversational AI results in greater than 20% reduction in both customer service costs and overall customer churn. Additionally, Gartner predicts by 2025, organizations that embed AI in their multichannel customer engagement platform will elevate operational efficiency by 25%.

Enterprises are increasingly creating “revenue operations” divisions with a single IT backend and set of industry KPIs. According to Gartner, by 2023, 25% of organizations will amalgamate marketing, sales, and CX into a single function. Cross departmental insights are critical in building a revenue operations department that is stronger than the sum of its parts. Enterprises must, therefore, connect various data sources – CRM, social media, ERP, third-party analytics – into a central platform. Customer Data Platforms (CDP) such as ActionIQ normalize disparate data streams, build holistic customer views, and utilize AI to offer customer insights.

For a deeper dive into the many ways AI is transforming, unifying and automating revenue operations, join key players in the space in a discussion on Automating Revenue Creation at The Montgomery Summit 2021 presented by March Capital on March 3rd and 4th. To register for the 2021 Summit, please click the following link: https://cvent.me/mqWNGX. If you have any questions, please contact info@montgomerysummit.com.

Spotlight on Earnin

Earnin – with a socially driven, enlightened, and interesting business models is revolutionizing FinTech.   You can see them at The Montgomery Summit 2021 presented by March Capital on March 3rd & 4th.

Founder & CEO, Ram Palaniappan will present Earnin during our Spotlight program, which will feature 15+ other transformative companies including ASAPP, Rubrik, Qumulo, ThoughtSpot, Forter, and more.

Earnin’s mission is to build a financial system that works for people. Every year, while Americans wait for their paychecks, more than $1 trillion of their hard-earned money is held up in the pay cycle. As a result, Americans accumulate over $50 billion in late and overdraft fees and over 12 million Americans turn to high interest loans each year. Not only this, but even prior to the pandemic 80% of people were living paycheck to paycheck.

The financial system in the US is not built to help get people out of poverty, but Earnin is. There is no reason for people to wait two weeks to receive their earnings and pay hefty overdraft fees to bridge the payday gap – especially when only 14% of borrowers can afford to pay back their loans. Earnin helps get people the money they earn on time, while avoiding fees and saving money to pay their bills. The benefits of using Earnin go beyond getting hard-earned money faster – 84% of customers said that Earnin helped reduce their stress during the pandemic and that they saved $58 per month on overdraft fees with Earnin.

Earnin is taking initiative to solve the bigger issues of debt, poverty, and financial education in America. With more than 2 million active users and new product offerings coming soon, Earnin is building for our community and its future.

To view Earnin’s session, purchase a full access pass which will allow you to view all plenary sessions (keynotes and fireside chats), spotlight company presentations and dynamic sector overviews, participate in invitation-only roundtable discussions, and book one-on-one meetings. You can also register for the plenary pass at no cost to view our incredible lineup of keynote speakers.

To register for the 2021 Summit, please click the following link: https://cvent.me/mqWNGX. If you have any questions, please contact info@montgomerysummit.com.